*Raw silk products, handling precautions
- Raw silk is a yarn that retains natural slubs. Slubs may fall off due to friction during wear or washing. Please note that this is a phenomenon specific to the texture of the fabric.
- There may be yarn knots protruding from the surface of the fabric like slubs, but this is not a defective product. Please note that this is a phenomenon specific to the fabric.
*Napped products, handling precautions
- Pilling, fuzz, shedding, etc. may occur due to friction during wear or washing. Please understand and be aware of this in advance and handle with extreme care.
- Napped products may have some fuzz or pilling even when new, but this is a phenomenon specific to napped products, and returns or exchanges will not be accepted. Please be aware of this in advance.
- Due to the nature of napped materials, there may be some unevenness in the nap even when new. As this is a phenomenon specific to napped products, returns or exchanges will not be accepted. Please be aware of this in advance.
- Due to the nature of napped materials, dust and lint may easily adhere to the surface of the fabric, or lint may adhere to other items. Please remove any adhering dust or lint with a dedicated lint remover.
- We are not responsible for any problems that occur during fabric maintenance. Please be aware of this in advance.