* High-Density Fabric Products: Important Handling Information
- As this product uses an ultra-high-density woven fabric, please do not subject it to excessive force. This may cause the fabric to tear or rip. We appreciate your understanding in advance.
- We cannot accept claims regarding issues that arise after wearing or trying on the product. Thank you for your understanding.
- Due to the use of a unique ultra-high-density fabric, sewing is extremely difficult, and needle marks may be noticeable at seams and other areas. We cannot accept returns or exchanges due to needle marks. We hope for your understanding, including any differences from samples.
* Garment-Dyed Products: Important Handling Information
- Due to the special dyeing and washing processes, each item will have unique variations in color unevenness, wrinkling, and distressed appearance. Please be aware of this in advance, including any differences from samples.
- While utmost care has been taken in creating garment-dyed products, color transfer may occur depending on the circumstances. Please be aware of this in advance.
- We generally recommend washing separately. If washing with other items, please ensure there is no color transfer before proceeding.
* Hand-Dyed Products: Important Handling Information
- As artisans hand-dye each item, there will be variations in color and unevenness for each piece. Please be aware of this in advance, including any differences from samples.
- While utmost care has been taken in creating garment-washed and garment-dyed products, color transfer may occur depending on the circumstances. Please be aware of this in advance.
- We maximize the unique characteristics of natural dyes, such as natural color variations, spots, and distressed appearances. Returns and exchanges due to these characteristics of natural dyeing, such as "color variation was present," "I'm not satisfied with how it was dyed," "I'm not satisfied with the distressed appearance," or "there's a spot," are not accepted. Please understand this in advance before placing your order.
- There may be a dye smell on the product; this is characteristic of natural dyeing. Therefore, returns and exchanges due to the smell characteristic of natural dyeing are not accepted. Please understand this in advance before placing your order.